Fall 2023 Internship with Texas Health Presbyterian Hospital Dallas
I wanted to share my wonderful experience being a Volunteer Services/Hospitality intern at Texas Health Presbyterian Hospital Dallas during my Fall 2023 semester, under the guidance of mentors/preceptors Eesha C. and Sonya M. I am so grateful for this immensely educating opportunity where I gained invaluable insights into hospital operations and volunteer management. My main roles were to deal with seasonal compliance and safety protocols, serving as the point-of-contact for all volunteers, and facilitating events and onboarding processes. When collaborating with my mentors, I developed a profound understanding of the critical role volunteers play in enhancing the patient experience.
Learning to navigate the healthcare environment and fostering teamwork were some key lessons I learned. Being able to interact and shadow healthcare professionals with decades of experience was enlightening and brought much meaning to my work and passion. My mentors emphasized the significance of empathy and effective communication, shaping my approach to hospitality in a healthcare setting. This experience enriched my professional journey, equipping me with practical skills and a deeper appreciation for the healthcare sector and everyone that is a part of the system!
More from Internship Testimonials Healthcare Management
Fall 2023 Internship with Dr. Keith Thurgood at UT Dallas
In my final senior semester, I am continuing with master’s director Keith Thurgood on his project to find “Which Outpatient Care Hospital System in Texas has the Best Reimbursement and How?” The experience has been collaborative as I contribute to the data analysis, exploring outpatient care reimbursement across 500 Texas hospitals. With a focus on both the Inpatient Prospective Payment System (IPPS) and general Hospital Systems, we aimed to identify and analyze reimbursement practices.
Fall 2023 Internship with Cubic Care Family Medicine
At Cubic Care Family Medicine, I have an opportunity to work alongside a physician on a quality improvement project. Using the “Plan, Do, Study, Act (PDSA) cycle” to address blood pressure control in hypertensive patients. The approach involved effective communication, careful planning, collecting the right data from the EMR system, and targeted intervention for patients with uncontrolled blood pressure.
During this past fall semester, I had the opportunity to work at Heart to Heart Hospice as an administration intern. I learned about building patient relationships, time management, and the inner workings of a hospice. Overall, I gained a lot of experience in the field and had the pleasure of working one-on-one with a mentor. My mentor was incredibly helpful in pointing out resources to aid me during the internship and offered critical advice for me to use. This experience has taught me how to adapt to different situations and communicate effectively.
During my healthcare management internship, collaborating with my administrator mentor proved invaluable. I learned the intricacies of healthcare operations, honed organizational skills, and gained insights into effective patient care. My mentor imparted crucial lessons on balancing administrative duties, prioritizing tasks, and navigating the dynamic healthcare landscape. This hands-on experience underscored the importance of clear communication and adaptability in managing diverse challenges. Overall, the mentorship provided me with a great understanding of healthcare management, offering practical skills and a nuanced perspective that will shape my future career in the field.
Fall 2023 Internship with Foundation Pain and Spine
This past semester, I had the incredible opportunity to work at Foundation Pain and Spine (FPS) as a medical assistant for Dr. Thompson. During this internship, I gained invaluable experience in both patient care and medical procedures. My responsibilities included a mix of clinical and administrative tasks such as collecting patient vitals, scheduling, sterilizing procedure instruments, and completing insurance claims. Being able to work directly with patients and providers reignited my interest in the healthcare industry.
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