Fall 2024 Internship with Southwestern Health Resources
Southwestern Health Resources (SWHR) is a patient centered, Clinically Integrated Network (CIN) formed between UT Southwestern Medical Center (UTSW) and Texas Health Resources (THR) with more than 7,000+ providers caring for over 790,000 patients, 31 hospitals, and over 650+ outpatient facilities and clinics across 14 counties over North Texas. In 2023, SWHR ranked third nationally in total savings among 132 participating ACOs in the Accountable Care Organization Realizing Equity, Access, and Community Health (ACO REACH) Model. SWHR realized nearly $81 million in gross savings to the Medicare Trust fund, scoring 100% on the quality score.
Over the last 8 years, I have had the pleasure of working for SWHR in a few different roles; starting as a Referral Coordinator, becoming a Supervisor for Referral Management over 44 employees and managing 2 different geographical zones, and now a Business Development Network Manager for Network Performance. As a Business Development Network Manager, I monitor network performance metrics and standards and will develop collaborative relationships and rapport with SWHR PCPs, providers and key stakeholders for Dallas, Rockwall, Kaufman, Hunt, and Ellis County.
This year I was involved in the Advanced Payment Option (APO) Model project for SWHR. This was my first year contracting for the 2025 season and it was projected to bring in $30 million in savings. To be part of the SWHR preferred network, labs, post-acute facilities, Ambulatory Surgery Centers (ASCs) provide SWHR with a discount on its Traditional Medicare population. SWHR works with these preferred providers with access and these facilities can earn back incentives if they meet certain quality metrics. Throughout the year, I will manage the relationships with the Vice Presidents, key stakeholders, and liaisons specific to the ASCs, labs, and specialty hospitals. The APO agreements must be resigned on a yearly basis so it’s imperative to maintain these relationships with preferred providers.
More from Internship Testimonials Healthcare Management
Fall 2024 Internship with HCA Florida Fawcett Hospital
My experience shadowing the CEO of an acute care hospital was lifechanging. I gained insight into the inner workings of a hospital from an administrative perspective. I was able to shadow directors of various departments and learned the key aspects of each sector from a clinical standpoint. I further familiarized myself with hospital terminology and metrics by sitting in on important meetings and discussions.
This spring, I had the opportunity to work at Auro Pharmacy as a marketing/operations intern. Auro Pharmacy is a dedicated service provider delivering high-quality pharmaceutical services and products. They offer healthcare services, from over-the-counter medication to medication therapy treatment and health screenings. Overall, Auro Pharmacy has established solid relationships with its patients, communities, and healthcare providers.
Spring 2024 Internship with Scottish Rite for Children
As an Administration Intern, I was able to work on a variety of different projects across multiple departments such as; financial reporting, volunteer training, and various research assignments. Not only was I able to gain experience in the administrative side of a healthcare facility, I was able to gain insight into the clinical operations of Scottish Rite.
Summer 2023 Internship with ADD/ADHD Treatment & Diagnostic Center
This past summer, I had the privilege of working in the front office at the ADD/ADHD Treatment & Diagnostic Center. I have learned many useful skills and important lessons during my time there so far and hope to continue learning more. The experience has given me great insight into the healthcare industry and how a healthcare facility is managed and run.
Spring 2024 Internship with Clinical Pathology Laboratory
I am a senior year student studying Healthcare Management at JSOM. I recently joined the Clinical Pathology Laboratory as a Laboratory assistant. Since I started this journey, I've been learning how my academic knowledge can be applied to solve real-world work problems.
Bachelor’s, Master’s or PhD in Organizations, Strategy and International Management?
Bachelor’s Degree Program
Build your understanding of business fundamentals and learn skills in innovation, management and international business.
Develop strong research skills that are especially relevant for students interested in an academic career. Each year the OSIM area sponsors a seminar series to bring researchers from other universities to UT Dallas.
